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Who we support

The Smile House Model was created to place every patient and their life journey, not just their treatment, at the centre.

Our mission is to accompany people from diagnosis to full recovery and complete social integration. To do this, we have built a support system that addresses four fundamental pillars of our society.

The families

We support families from the most delicate moment: when, during pregnancy, a facial malformation is diagnosed in the unborn child.

  • We provide multidisciplinary consultations and psychological support to prepare parents for their child’s care pathway.
  • We assist families with feeding management for the newborn, promoting techniques that avoid the need for a nasogastric tube.
  • We support parents through every surgical and medical stage with a multidisciplinary team, until the patient achieves full autonomy and can independently decide their own future.

The patients

We follow patients throughout the entire growth period, reducing the burden of care thanks to a multidisciplinary team working in close synergy.

  • We welcome people of all ages, including patients already operated on at other centres who need to complete their care pathway or require complementary treatment.
  • We guarantee proximity of care through our Hub & Spoke network, offering access to treatment as close as possible to home, to counter the phenomenon of health migration.
  • We ensure continuous support for as long as treatment is needed or can produce significant aesthetic, functional or psychological improvements.

The scientific community

We bring together all the professionals working in the field of craniomaxillofacial malformations, offering a single diagnostic, therapeutic and care pathway.

  • We offer an integrated model of care that facilitates the exchange of information and professional collaboration among specialists.
  • We ensure ongoing super-specialist training, able to guarantee continuity, safety and quality of care within the treatment centres.
  • We make a significant contribution to scientific research, thanks to the ability to gather a large number of cases and pieces of information in a single database.

The National Health Service

We do not replace the National Health Service, but we strengthen and integrate its care pathways through a network of facilities operating according to shared and monitored standards.

  • We represent a concrete response to a need that the healthcare system alone struggles to meet, supporting the person from birth through to full social integration.
  • A patient followed with continuity and treated according to appropriate protocols as close to home as possible helps reduce the costs borne by the National Health Service and limit economic imbalances between Regions, investing in a future of greater equity in care and less health migration.
  • The scientific research promoted by the Foundation helps improve treatment effectiveness over time, with benefits that extend to the community well beyond individual patients.